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Shipping Policy

 

We currently offer FREE DELIVERY on all domestic shipments.

The large majority of our orders are shipped within 3 working days of the order, and delivered in 2-3 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item. We are committed to delivering your order accurately, in good condition, and always on time.

 

 

Return & Refund Policy

 

We want to make your online shopping experience as comfortable as possible and ensure you have complete peace of mind when buying products from Deco Junction. Although the web has definitely revolutionized the way we do business, by making products available to us from around the world, it is limited in that it is only a visual medium. We have stringent quality check processes in place, all the products are manually checked for any defects before they are packaged and dispatched. We take utmost care in shipping the products to you. However, in the rare scenario of you receive a defective product, we will be happy to replace it. In case you want a refund instead, we can provide you with that as well. We offer a generous 7 day return policy. After the expiry of the 7 day period, all purchases are final and no product returns will be accepted.

 

In case you receive a damaged/defective product, the process to be followed is:

 

Retrun & Refund Policy | Deco Junction

 Cancellation Policy

You can cancel items or orders that haven't shipped by emailing us at info@decojunction.com or by calling us at  +91 022-25388220 / +91 9820316463. If the purchase was made using our online payment gateway (Credit Card/Debit Card/Net Banking), we would process the cancellation within 2 days of the request and the refund should get reflected in your bank account within 7 day period after cancellation.